10/10/2023 0 Comments Akai mpc controller![]() ![]() I typed my dilemma in to the chat box and again requested that they please email a licence key to the product. This evening I also tried the Facebook page thinking that their attention may be more focused on a social media site. ![]() Today, day three I’m getting ‘An error has occurred: support team has been informed please try again tomorrow’ I asked if they could email me the licence key. No one bothered to respond on the first day and on day two I was told that they were undergoing maintenance on the Website and if the information didn’t resolve my enquiry to let them know. I used the 'Contact Support' page and reported the issue of course. On day two my attempts to get the licence were also hampered by problems even getting to the 'My Registered Products Link' on the Website because of server errors! On day’s one and two - the process kept timing out with an ‘Invalid response’ error. I've been trying to obtain a serial number from their web-site for three days. It appears to work OK in my DAW (Logic Pro) but because of the issues trying to licence the software, most of my time since it arrived has been spent trying to get it working. It’s difficult to leave a full product review because since I purchased this MPD232 - I’ve been unable to obtain a licence for the MPC Essentials software that is bundled with it, without which the software plays white noise to ensure that you don’t get much from it unlicensed. USB MIDI Controller with 8 Responsive MPC Drum Pads for Mac and PC, 8 Assignable Knobs and Music Production SoftwareĢ5 Key USB MIDI Keyboard Controller With 8 Backlit Drum Pads, 8 Knobs and Music Production Software included PreSonus ATOM Production and Performance Pad Controller with Studio One Artist Software, Black, 0
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